Terms & Condition

Your trust is the foundation of our fragrance journey.

Last updated: August 2025

By accessing and using the AromOria website, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and customers of our website and services.

  • All orders are subject to acceptance and availability.
  • Prices are listed in Pakistani Rupees (PKR) and include applicable taxes.
  • We accept major credit cards, debit cards, and digital payment methods.
  • Payment is processed securely through our certified payment gateway.
  • Orders are confirmed via email within 24 hours of placement.
  • We reserve the right to cancel orders for any reason including pricing errors.
  • Product descriptions and images are provided for informational purposes.
  • Colors may vary slightly due to monitor settings and lighting conditions.
  • Fragrance longevity and projection may vary based on skin chemistry.
  • All AromOria perfumes contain natural and synthetic fragrance ingredients.
  • Patch testing is recommended for individuals with sensitive skin.
  • We strive for accuracy but reserve the right to correct any errors.
  • Standard shipping takes 3-7 business days within Pakistan.
  • Express shipping available for orders placed before 2 PM.
  • Free shipping on all the orders in Pakistan.
  • International shipping rates calculated at checkout.
  • Delivery times may vary during peak seasons and holidays.
  • Risk of loss passes to customer upon delivery confirmation.
  • Returns accepted within 30 days of purchase with original packaging.
  • Items must be unused and in sellable condition.
  • Customer is responsible for return shipping costs unless item is defective.
  • Refunds processed within 5-7 business days after receiving returned items.
  • Exchange requests subject to product availability.
  • Custom or personalized items cannot be returned unless defective.
  • Customer information is collected and used according to our Privacy Policy.
  • All website content, logos, and designs are protected by copyright.
  • Unauthorized use of our intellectual property is strictly prohibited.
  • Customer reviews and photos may be used for marketing purposes.
  • We implement industry-standard security measures to protect your data.
  • Cookies are used to enhance your browsing experience.

Return Policy

Learn about our return & exchange process

Privacy Policy

How we protect and use your information

Shipping info

Delivery Options and Shipping policies

Questions About Our Terms?

Our customer service team is ready to help clarify any concerns

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