Privacy Policy
Privacy Policy
Your privacy is the cornerstone of our relationship with you.
Last updated: August 2025 | Effective Date: August 17, 2025
Our Privacy Commitment
At AromOria, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our website and services. We believe in transparency and giving you control over your personal information.
- Personal identification information (name, email address, phone number, shipping address)
- Payment information processed securely through our certified payment providers
- Order history, product preferences, and purchase behavior
- Website usage data including IP address, browser type, and device information
- Customer service interactions and communication records
- Marketing preferences and subscription choices
- Location data when you enable location services
- Social media interactions when you connect your accounts
- Process and fulfill your orders and delivery requests
- Provide customer service and respond to your inquiries
- Send order confirmations, shipping updates, and important account information
- Personalize your shopping experience and product recommendations
- Send marketing communications (with your consent)
- Improve our website, products, and services based on usage analytics
- Detect and prevent fraud, security breaches, and other harmful activities
- Comply with legal obligations and enforce our terms of service
- We never sell your personal information to third parties
- Trusted service providers who help us operate our business (shipping, payments, analytics)
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing campaigns (with your explicit consent)
- Professional advisors including lawyers, accountants, and consultants
- In case of business merger, acquisition, or sale of assets
- With your explicit consent for specific purposes
- Anonymized and aggregated data for research and business insights
- Industry-standard encryption for all data transmission and storage
- Secure payment processing through certified PCI-compliant providers
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information
- Secure data centers with physical and digital protection measures
- Regular backup procedures to prevent data loss
- Incident response procedures for potential security breaches
- Staff training on data protection and privacy best practices
- Customer information is collected and used according to our Privacy Policy.
- All website content, logos, and designs are protected by copyright.
- Unauthorized use of our intellectual property is strictly prohibited.
- Customer reviews and photos may be used for marketing purposes.
- We implement industry-standard security measures to protect your data.
- Cookies are used to enhance your browsing experience.
- Access your personal information and request copies of your data
- Correct or update inaccurate or incomplete information
- Delete your personal information (subject to legal retention requirements)
- Restrict or object to certain processing of your information
- Data portability – receive your data in a structured, machine-readable format
- Withdraw consent for marketing communications at any time
- Opt-out of certain data collection and processing activities
- File complaints with relevant data protection authorities
- Essential cookies required for website functionality and security
- Performance cookies to analyze website usage and improve user experience
- Marketing cookies for personalized advertising and remarketing
- Social media cookies when you interact with social media features
- Third-party analytics tools (Google Analytics, Facebook Pixel)
- You can control cookie preferences through your browser settings
- Some website features may not function properly without certain cookies
- We respect Do Not Track signals where technically feasible
Data Retention Periods
Account Information Until account deletion or 7 years after last activity
Order History 7 years for tax and legal compliance
Marketing Data Until you unsubscribe or 3 years of inactivity
Website Analytics 26 months (Google Analytics default)
Customer Service Records 3 years after resolution
Security Logs 1 year for fraud prevention
International Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
Terms & Condition
Review our terms of service and user agreement
Return Policy
Learn about our return and exchange process
Contact Us
Get in touch with our support team
Privacy Questions or Concerns?
Our dedicated privacy team is here to help
Response time: Within 24 hours for privacy-related inquiries
Policy Updates
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.